Social Media Marketing Specialist

Company: A-Line Staffing Solutions
Location: Detroit
Posted on: May 15, 2025

Job Description:

Title: Marketing Specialist - Social Media Community Manager

Please make sure you read the following details carefully before making any applications.

Location: Charlotte, NC / Detroit, MI / Lewisville, TX / Jacksonville, FL

Note: This is a W2 contract role - C2C and 3rd party candidates will NOT be considered

We are seeking a Brand Engagement Specialist to support day-to-day proactive, reactive engagement, and surprise & delight efforts on all brand social platforms. The ideal candidate should be extremely detail oriented with a passion for social media.

Position Qualifications:

1+ year(s) of experience in community management or a related field, with a track record of successfully building and engaging online communities
A passion for social media, with high proficiency across all social media platforms, including Instagram, TikTok, Threads, LinkedIn, etc.
Proficiency in social media community management, monitoring, and management tools, with a keen understanding of social media trends and best practices; experience with Sprinklr preferred
Ability to identify moments on social media to create meaningful, personalized experiences that exceed expectations and build brand loyalty; experience monitoring social media platforms to stay abreast on social trends
Experience with Surprise and Delight marketing
Strong skills with Microsoft Office applications (Excel, Access, PowerPoint)
Strong analytical skills to measure and optimize engagement strategies (reactive/proactive)
Excellent communication skills, both written and verbal, with the ability to tailor messaging to diverse audiences and platforms
Strong organizational skills, with the ability to manage multiple priorities and deadlines effectively
Demonstrated problem-solving abilities, with a proactive approach to addressing challenges and finding solutions with a sense of urgency
Ability to work independently with a quick turnaround
Ability to build and maintain brand's online communities by initiating meaningful interactions and fostering brand love preferred
Ability to promptly and proactively insert the brand in trending moments, and brand banter through engagement preferred
Ability to pay attention to detail in all aspects of community management, ensuring accuracy and consistency in messaging and interactions preferred
Skilled in tasks prioritization and an understanding of when to escalate issues and when to address them independently to maintain community satisfaction preferred
A Bachelor's Degree in a relevant field preferred

Keywords: A-Line Staffing Solutions, Dearborn Heights , Social Media Marketing Specialist, Advertising , Detroit, Michigan