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Dental Front Desk Coordinator

Company: Dental Whale
Location: Dearborn Heights
Posted on: June 6, 2021

Job Description:



At Cambridge Dental Group - part of Dental Whale Practice Group (DWPG) - we strive to provide exemplary, personalized dental care in a friendly, relaxing environment at an excellent value. Our Dental Front Desk Coordinator is a key part of delivering this 'WOW' experience we strive for! 

Dental Front Desk Coordinator

You might be perfect for this position if you:

  • are looking for a dental front desk position within an excellent dental office
  • care about delivering the best patient experience possible

This is a big, fast-paced, fun practice with an excellent mentor and team members! This role is an integral part of the office team with strong interpersonal and organizational skills. He/she  works closely with patients and clinical team members, coordinates appointments, manages schedules and patient flow, and assists patients with financial arrangements. The Front Desk Coordinator also reaches out to patients on a daily basis and is seen as a key point of contact internally and externally. The Front Desk Coordinator is the face of the practice! Join the team and be part of this exciting opportunity!

We work diligently to ensure all our patients and staff feel safe and protected while in our office. We have the proper PPE for the staff and are CDC COVID-19 compliant.

Key Responsibilities

  • Schedule patient treatment appointments
  • Reschedule patients who miss appointments
  • Contact patients to complete treatment
  • Manage dentist and hygienist schedules 
  • Work with our clinical team to effectively manage daily patient flow
  • Provide communications and information to appropriate team members
  • Execute all treatment paperwork including consent forms, policy forms and exit paperwork
  • Adhere to confidentiality, state, federal and HIPAA laws and guidelines


  • 1 year of experience in a dental practice preferred 
  • Knowledge of Microsoft and software applications
  • Excellent verbal communication 


  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and Disability insurance
  • 401k plan
  • Two weeks of paid time off per year
  • 7 paid holidays per year (includes one floating holiday)
  • Complimentary dental care for employee and family members (within company guidelines) 

Take your career to the next level join the pod!

DWPG is proud to be an Equal Opportunity Employer and does not discriminate against applicants or team members because of race, color, religion, national origin, sex, age, disability status, sexual orientation, or gender identity of an otherwise qualified individual, or membership in any other class protected by applicable law. DWPG hires and promotes individuals on the basis of their qualifications for the job to be filled.

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Keywords: Dental Whale, Dearborn Heights , Dental Front Desk Coordinator, Other , Dearborn Heights, Michigan

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