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RCM Dental Clerk

Company: Dental Whale
Location: Dearborn Heights
Posted on: June 6, 2021

Job Description:

Revenue Cycle Management Clerk

As part of Dental Whale, we work hard to help hundreds of our clients grow their dental practices and successfully compete with corporate groups by providing them with seamless access to a vast array of tools, services and advantages. One of these key services is provided by our Revenue Cycle Management pod within our Dental Entrepreneur Practice Group where our highly skilled team monitors and supports the collection of payments and performs necessary actions at each step to ensure the cycle functions effectively.

The Position

The Revenue Cycle Management Clerk focuses on ensuring accurate and timely submission of insurance claims, obtaining missing information, researching denials, following up on claims, patient ledger auditing, statement submission, collections calls and maintaining compliance with department standards, HIPAA, and governing agency policies and procedure.

We work diligently to ensure all our patients and staff feel safe and protected while in our office. We have the proper PPE for the staff and are CDC COVID-19 compliant.


  • Assist Revenue Cycle Management (RCM) Team Lead with team tasks and special projects
  • Audit RCM payments posted in software to ensure accuracy and quality of work
  • Gather all forms of payment to each DEPG office: EFT's, Lockboxes, VCC's and Office Checks. Office Checks; organize, sort, scan, deposit, and distribute to the proper account and RCM Specialist. EFT's; Reconcile payments with bank, retrieve, organize and distribute. LB; Retrieve, organize and distribute. VCC's; check fax inbox daily, organize and distribute
  • Documenting payer and patient payments in shared excel spreadsheets
  • Work closely with accounting department to obtain bank inforamation regarding payments received daily
  • Oversee all email correspondence and follow up with an RCM Specialist if it was directed to them


  • High School diploma or equivalent
  • 1+ years' experience with of dental or medical billing
  • Knowledge of payment posting, cash posting and dental reimbursements
  • Understand an EOB including denial code review and COB with secondary insurance
  • Familiar with dental terminology, CDT and revenue codes for billing
  • Able to work independently and on a team
  • Adept at problem solving, conducting root cause analysis and recommending resolutions
  • Detail oriented with excellent communication, organizational and time management skills
  • MS Office Suite (Word, Excel, Outlook) at an intermediate level


The perks of being a Dental Whale team member include a flexible work schedule (with prior approval), casual dress, quarterly Work Wishes program, employee awards, community and team building events, employee discount programs and ongoing training opportunities. Our traditional benefits include healthcare coverage (medical, dental, and vision), life insurance,disability insurance, 401(k) plan, 7 paid holidays (includes one floating holiday), 10 days of paid time off per year and more!

Take your career to the next level - join the pod!


FLSA Classification: Non-Exempt
Employment Type: Full-Time
Wage Type and Rate: Hourly; $15-$17 per hour

Dental Whale believes in creating a more equitable playing field for applicants and values the depth of relevant skills built through successful business, leadership and technology experience. If your background and skills are a close match for this position, you are strongly encouraged to apply.

Dental Whale is proud to be an Equal Opportunity Employer and does not discriminate against applicants or team members because of race, color, religion, national origin, sex, age, disability status, sexual orientation, or gender identity of an otherwise qualified individual, or membership in any other class protected by applicable law. Dental Whale hires and promotes individuals on the basis of their qualifications for the job to be filled.

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Keywords: Dental Whale, Dearborn Heights , RCM Dental Clerk, Other , Dearborn Heights, Michigan

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