customer Experience Banker
Company: Huntington Bancshares
Location: Dearborn Heights
Posted on: September 21, 2022
Description Summary: Our branch banking roles offer a welcoming
and inclusive team environment where you are empowered every day to
help our customers achieve their financial goals. Our branch
colleagues have an opportunity to share ideas and voice opinions
that directly impact our customers, our bank, and our communities
for the better. As a Customer Experience Banker, you are a
Financial Concierge for our walk-in customers. You are responsible
for retaining and growing consumer and business customer
relationships by proactively identifying financial goals and needs
and recommending appropriate deposit, loan and other banking
products and services. You will process customer transactions
accurately and efficiently in order to provide exemplary customer
service while educating customers on bank products, services and
technology.Duties and Responsibilities:
- Providing excellent customer service and effectively resolving
- Being proficient in understanding and educating customers on
consumer deposit products and consumer lending.
- Proactively identifying opportunities to grow customer
relationships through a disciplined sales process, new customer
follow-up program, outbound calling, and sourcing referrals from
customers and partners.
- Educating and referring customers to other areas of the bank to
deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory
policies and procedures.
- Demonstrating acumen in sales, customer service, relationship
management, banking, consumer lending, business banking, business
lending, communication and presentation.
- Other duties as assigned. Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer
service or military service in an administration, contracting,
civil affairs, or similar role or a Bachelor's Degree. Preferred
- 1 year or more in customer service in banking, financial
services or goal driven retail sales.
- Cash handling skills.
- Comfort with technology such as mobile services and online
banking services. Workplace Type: Office EEO/AA
Orientation/Gender IdentityTobacco-Free Hiring Practice: Visit
Huntington's Career Web Site for more details.Agency Statement:
Huntington does not accept solicitation from Third Party Recruiters
for any position
Keywords: Huntington Bancshares, Dearborn Heights , customer Experience Banker, Other , Dearborn Heights, Michigan
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